Enneagram Research Results
A global qualitative study by the Enneagram in Business Network (2011) uncovered the following results from 72 companies (and 20 countries) that used Enneagram as a core focus within their consulting, coaching, and/or training strategies:
1) Focuses on Critical Factors
Organizations reported that the success of using Enneagram-based change strategies centered on the following critical factors:
â–ª improving the real needs of individuals and the entire organization
â–ª having an applicable and practical approach
â–ª measuring and demonstrating results in improved relationship skills, productivity, and satisfaction with the model
â–ª creating sustainable change
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â–ª transferring the use of the Enneagram skills into clients' personal lives, which reinforced the use of the Enneagram tools at work
2) Workplace Improvement
â–ª Top leaders displayed commitment to using the Enneagram and enlisted
support and commitment from management to execute Enneagram strategies.
â–ª Employee engagement and collaboration improved between individuals,
within teams, and across business units.
â–ª General communication and positive interactions improved.
â–ª Job promotion rates increased.
â–ª There were higher scores on 360 degree feedback interviews.
3) Customer &
Financial Gains
â–ª Customer satisfaction surveys generated higher results.
â–ª There were significant financial gains (e.g., "…sales are rising by double digits”).
â–ª Financial errors were reduced (e.g., "…increased trust and communication
prevented a $1M error".
â–ª More key leadership was retained.
4) High Employee
Enthusiasm
â–ª Employees using the Enneagram reported that they:
― want to learn more about using the Enneagram system to improve their skills
― use the Enneagram with other companies, clients, or peers
― incorporate the Enneagram into their personal lives
― share the Enneagram with family members and friends
â–ª Upon hearing about the positive benefits of using the Enneagram, work
colleagues express an interest in being trained using the Enneagram tool.
5) Client Quotes
from Interviews
â–ª “Most models have value, but they don’t help with self-mastery; they assess
where you are, but don’t show you how to develop...The Enneagram opens up
people’s worlds, it is life-changing work.”
â–ª “Staff members understand themselves and their coworkers, which allows them
to be more forgiving and communicate better.”
â–ª “At company events spouses talk about how it has helped their family. No one
ever says that about a financial class!”
â–ª “There is a huge unmet need…At work, the need involves creativity, empathy,
and becoming less hierarchical. At home, there is stress and huge demands…
The Enneagram helps with all of this.”